Elevate Your Front Office Skills with Our Virtual Learning Course!
Are you ready to enhance your career in front office operations? Enrol in our innovative course designed for the hospitality industry, delivered entirely online for your convenience!
In this course, you will:
- Gain In-Depth Knowledge: Dive into the essential concepts of front office operations, from check-in procedures to managing guest inquiries and concerns.
- Prepare for Real-World Scenarios: Learn how to navigate common challenges faced in hotel settings through interactive virtual simulations with your classmates that replicate real-life situations with real time coaching.
- Engage with Cutting-Edge Technology: Experience a unique learning environment that leverages virtual learning tools and professional coaching days to ensure you grasp the intricacies of front office management effectively.
By completing this course, you will acquire the skills needed to excel in a front office role, all while enjoying the flexibility of online education. Don’t miss this opportunity to advance your career in hospitality! Enrol today and take the first step towards becoming a front office expert!
Modules:
- The Lodging Industry
- Hotel Organization
- Front Office Operations
- Reservations
- Registration
- Communications and Guest Service
- Security and the Lodging Industry
- Front Office Accounting
- Check-Out and Account Settlement
- The Role of House Keeping in Hospitality
- The Front Office Audit
- Planning and Evaluating Operations
- Revenue Management
- Managing Human Resources
Duration: Total length of the program is 40 hours. Our experienced Hospitality Educators will coach you throughout the process.
Certificate: Upon successful completion of the program you will receive an IBT College Front-Office Micro-credential Certificate. A Hospitality Certificate is in-demand now by many employers seeking workers in Ontario.
Technical Specs: Our hybrid classes offer an online experience utilizing Augmented Reality, 3D Models, Videos and Virtual Simulation. A desktop or laptop is recommended. VR Goggles are welcomed for a full, richer experience. If you do not have VR Goggles, you can complete the tasks on a laptop or a desktop. IBT College provides technical support.
Admission Requirements:
- Government-Issued Photo ID
- Ontario Secondary School Diploma (OSSD) or equivalent
- Mature student ,18 years or older.
- IELTS 6.0 (B2) or equivalent *
*For international students only
